Shipping Policy

Order Processing

All orders are processed and prepared for shipment within 1–3 business days after payment has been successfully confirmed.

Orders placed on weekends or public holidays will be processed on the following business day. Processing may take slightly longer during holidays, promotional events, or periods of high order volume.

Estimated Delivery Time

Once your order has been shipped, estimated delivery normally takes 6–12 business days.

The total estimated time from placing your order to receiving it is approximately 7–15 business days.

Delivery times are estimates and may vary due to the destination, customs clearance, weather conditions, local postal services, or other circumstances beyond our control.

Order Tracking

Tracking information will be provided after your order has been dispatched. Please allow 24–48 hours for the carrier to update the tracking status.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Address changes cannot be guaranteed after an order has entered processing or has been shipped. We are not responsible for packages delivered to an incorrect address provided by the customer.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

Any applicable customs charges are the customer’s responsibility and are not included in the product price or shipping fee.

Delayed, Lost, or Damaged Packages

If your package is significantly delayed, lost, or arrives damaged, please contact our customer support team through the contact page on our website.

Please provide your order number and relevant shipment details so we can review the issue and assist you.